Job Details
Job Id:
Director of Infrastructure and Operations
Job Type:
Brentwood TN 
A local client in the middle Tennessee area is seeking a Director of Infrastructure and Operations for a permanent position. This individual will provide overall strategic and operational leadership for all aspects of the IT Infrastructure and operations including hardware design and delivery, network technologies, servers and storage, WAN, LAN, telephony, system administration, collaboration, directory services, regulatory compliance.

The Director will employ processes and systems to support the availability, performance, reliability and scalability of IT infrastructure with an emphasis on tracking key metrics to continuously trend and improve availability and performance of the client’s product platforms. These processes include Performance, Capacity and Incident management; all of which are necessary to improve the overall performance and availability of systems.

This individual is a key contributor to the adoption and deployment of DevOps practices. They will function as an infrastructure architect and collaborate in the design and deployment of Network, Storage, Systems and Software components necessary to create and expose the DevOps Platform.

The Director should have a software development mindset and awareness of development challenges and work to streamline software delivery pipelines where she/he has direct influence. This mindset and awareness will help in developing and exposing self-service interfaces for development teams. The client is transforming its IT Infrastructure and Operations organization evolving it to align with a vision of Internal Cloud supported by automation features that enable fast, consistent and performance features to their clients.

• Plan, direct and manage the operation of systems and network infrastructure, including Windows and Linux servers, application servers, database servers, file and print servers, backup services, hosted email and gateways, DNS, DHCP and Active Directory
• Manage and maintain the enterprise storage and Storage Area Network (SAN) environment including troubleshooting, performance planning, capacity, and continuity planning
• Maintain the enterprise virtualization environment (VMware), including troubleshooting, performance monitoring and optimization, capacity, high availability and continuity planning
• Maintain Disaster Recovery infrastructure and documentation, ensuring systems and applications are adequately protected according to their SLAs
• Schedule, run, and report on Annual Disaster Recovery tests
• Manage and oversee the planning, design, implementation and documentation of all new infrastructure projects and upgrades to existing infrastructure
• Provide regular project status updates on schedule, budget, and deliverables in Project Steering Committee meetings
• Develop standards and operational procedures that support current and future operational needs
• Develop and implement departmental metrics and uptime statistics; ensure timely resolution of service incidents and completion of service requests
• Develop and implement IT Change Management procedures; manage and oversee the planning and deployment of updates to production applications, and post-production confirmation of successful implementation
• Manage the production support function including establishing procedures, monitoring, troubleshooting issues and escalation with vendors and internal teams

Required skills:
• 7+ years’ experience in IT management positions
• 7+ years’ experience managing Windows / Linux server & Oracle/MS SQL Server database environments
• 5+ years’ experience managing Hybrid Cloud Infrastructures – VMware/Azure/AWS/GCP
• Solid understanding of open source software solutions and cloud-based offerings and services
• Experience managing enterprise scale identity and access management solutions such as Active Directory and federation with 3rd party IAM for Single Sign on inclusive of multifactor authentication
• 10+ years’ experience and understanding of virtualization platforms and technologies
• Proven experience in developing an infrastructure strategy and executing infrastructure change management principles
• Experience with modern networking / firewall and storage technologies such as Cisco, Palo Alto, or similar, NetApp Clustered Ontap or similar
• Experience with managing infrastructure for SQL and No-SQL Database platforms such as MS-SQL, My-SQL, MongoDB, or similar
• Experience establishing and managing SOC and NOC standards, policies and operating procedures
• Experience in creating disaster recovery plans for both on premise and cloud infrastructures
• Excellent communication, conceptual, critical thinking, analytical, problem-solving abilities and organizational skills
• Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate direction in support the business
• Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Service Orientation – Actively looking for ways to help people and productivity

• Bachelor’s or master’s degree in computer engineering or computer science or equivalent experience preferred

Other Requirements:
- Criminal background check
- Drug screening

Alltech, Inc. is a leading provider of IT staffing services in Nashville and the surrounding areas. We do contract (Salaried, W-2, 1099 or Corp-to-Corp), contract-to-hire and direct placements within the Information Technology field. Alltech, Inc. offers a full line of company-paid benefits to our salaried and W-2 employees. Our 1099 subcontractors have a full line of benefits available to them through our partnership with Benefit Consultants, Inc.

If you are considering relocation, the Nashville area is nationally respected as a great place to live, work and play. Nashville is proud to be the home of the Tennessee Titans, Nashville Predators and Nashville Sounds. Some of Nashville's living advantages include:

-- low cost of living (including NO state income tax)
-- international airport
-- unique, affordable residential areas
-- abundant parks, waterways and recreational areas
-- lively cultural base
-- diverse economic base
-- seasonal climate

Visa sponsorship is not available for this position.
No third party recruiters/agencies.