Job Details
Job Id:
11259
Title:
Desktop Support Technician (Contract)
Job Type:
Contract
Location:
Nashville TN 
Description:
A client north of Nashville, TN is seeking a Desktop Support Technician for a 6 month contract position.

The Desktop Technician will provide Desktop Support via phone, and in limited cases, will provide in-person support. The work hours are Tuesday – Saturday from 9:00 am – 6:00 pm.

Responsibilities:
• Configure and deploy the hardware and software needed to satisfy user requirements
• Install hardware and peripheral components such as monitors, keyboards, printers, and disk drives on workstations
• Load appropriate software packages such as operating systems, networking components and office applications
• Assist in the customization and adaption of existing programs
• Provide telephone and desktop and online support to end-users
• Document resolution, status and information for all issues and requests
• Escalate major problems to Tier 3 support
• Participate in process improvements, including process definition, measurement analysis, and implementation controls

Required skills:
• Prior experience providing desktop support
• Base knowledge of MS Active Directory (ability to add/remove users, change accesses)

Preferred skills:
• CompTIA A+ Hardware and/or Microsoft MCP Certification
• Working knowledge of Microsoft Windows operating systems and Microsoft Office
• Knowledge of networking and TCP/IP
• Knowledge of Information Systems Security principals

Education:
High School Diploma or GED is required

Work Hours:
Tuesday – Saturday from 9:00 am – 6:00 pm

Other Requirements:
- Masks must be worn outside of your individual office when interacting with others
- Background Check
- Drug Screen

Alltech, Inc. is a leading provider of IT staffing services in Nashville and the surrounding areas. We do contract (Salaried, W-2, 1099 or Corp-to-Corp), contract-to-hire and direct placements within the Information Technology field. Alltech, Inc. offers a full line of company-paid benefits to our Salaried and W-2 employees. 1099 subcontractors have a full line of benefits available to them through our partnership with Benefit Consultants, Inc.

If you are considering relocation, the Nashville area is nationally respected as a great place to live, work and play. Nashville is proud to be the home of the Tennessee Titans, Nashville Predators and Nashville Sounds. Some of Nashville's living advantages include:

-- low cost of living (including NO state income tax)
-- international airport
-- unique, affordable residential areas
-- abundant parks, waterways and recreational areas
-- lively cultural base
-- diverse economic base
-- seasonal climate

Visa sponsorship is not available for this position.
No relocation assistance is provided.
No third party recruiters/agencies.